Quickstart: Business Email in 10 Minutes
Welcome to Simbavault! This guide will walk you through setting up your professional email account, configuring it on your devices (like your phone and computer), and sending your first message. Let's get started.
Step 1: Create Your Mailbox
First, you need to create the actual email account within your hosting plan.
- Log in to your Simbavault client area dashboard.
- Navigate to "My Services" and select your Business Email package.
- In the management panel, click on "Create Mailbox" or "Add Email Account".
- Enter the desired email address (e.g.,
info,your.name) and a strong, secure password. - Set a mailbox quota if required, then click "Create".
Your new email address, such as info@yourdomain.co.ke, is now active and ready to receive mail.
Step 2: Configure Your Devices
To add your new email account to an email client like Outlook, Apple Mail, or your smartphone, you will need the following server settings.
We strongly recommend using the IMAP protocol. IMAP syncs your mail across all your devices, so an email you read on your phone will also show as read on your computer.
| Setting | Value |
|---|---|
| Username | Your full email address (e.g., info@yourdomain.co.ke) |
| Password | The password you created in Step 1 |
| Incoming Server (IMAP) | mail.simbavault.com |
| IMAP Port | 993 (Security: SSL/TLS) |
| Outgoing Server (SMTP) | mail.simbavault.com |
| SMTP Port | 465 (Security: SSL/TLS) |
Important: Your outgoing server (SMTP) requires authentication. Ensure you have enabled this option in your client and are using the same full email address and password as your incoming server.
Step 3: Send a Test Email
Once your account is configured on your device, send a test email to another address you own (like a personal Gmail account) to confirm that sending works. Then, reply to that email to ensure you can also receive messages correctly.
Congratulations! Your professional email is now fully set up and ready for business.