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Enterprise Managed Services

Managed Services to Keep Your IT at Peak Performance

End-to-end IT management, monitoring, and support so you can focus on growing your business.

Monitoring
24/7
Monitoring
Uptime SLA
99.9%+
Uptime SLA
Coverage
NOC+SOC
Coverage
SimbaVault engineer watching live monitoring dashboards

24/7 NOC and SOC

Monitoring, alerting and incident response

🕐

24/7 Monitoring

Round-the-clock coverage with sub-5-minute response times.

🔍

Proactive Prevention

Issues resolved before they impact your business.

📈

High Availability

99.9%+ uptime SLA backed by expert engineering.

🏢

Enterprise Security

Enterprise-grade security controls at SME prices.

Core Managed Services

Comprehensive IT management across every layer of your technology stack.

📡

NOC as a Service (24/7)

24/7 monitoring, event correlation, alerting, incident handling, escalation tracking, and operational reporting.

🛡️

SOC as a Service

24/7 log monitoring, SIEM correlation, real-time threat detection, incident alerting, reporting, and optional vulnerability scanning.

🚀

Controlled Migration

Structured assessment, planning, controlled execution with minimal disruption across Azure, AWS, Huawei, and hybrid environments.

⚙️

Managed Infrastructure Operations

Daily governance including patching, upgrades, configuration control, capacity planning, performance management, and change handling.

🔐

Security Management

Continuous security controls across infrastructure, OS, and applications including IAM governance and vulnerability monitoring.

💾

Backup, DR & Business Continuity

Backup policies, RTO/RPO governance, recovery planning, and regular disaster recovery testing.

👷

Resident Engineer

On-site engineering support integrated with central operations for rapid response and hands-on resolution.

📊

Managed Microsoft 365 Security

Continuous monitoring and hardening of Microsoft 365 environments with guided remediation.

💻

Managed Endpoint Security

Endpoint protection with continuous monitoring, policy enforcement, and incident response support.

Why Partner With SimbaVault?

We become an extension of your team, delivering enterprise-grade IT operations without the overhead of building it in-house.

  • Reduced unplanned downtime by up to 70%
  • Improved system reliability with proactive monitoring
  • Expert-managed infrastructure at a predictable cost
  • Scalable operations that grow with your business
  • Compliance-ready security and audit support
  • Local expertise with global best practices
Uptime SLA
Avg Response Time
Expert Support
Clients Managed

Additional IT Support & Consulting

Specialist support services to complement your managed services package.

Expert support for the full Microsoft product suite.

Full lifecycle support for 3CX deployments.

Yeastar PBX deployment and ongoing management.

Managed VoIP infrastructure with SLA-backed uptime.

Proactive management of your network estate.

Configuration, patching, and monitoring of perimeter security.

Strategic advisory across your entire technology stack.

Let us manage your IT while you focus on growth

Get a free consultation with our managed services team.