Terms of Service

Last updated: October 22, 2026

Please read these Terms of Service ("Terms", "Terms of Service") carefully before using the simbavault.com website (the "Service") operated by Simbavault ("us", "we", or "our").

1. Accounts

When you create an account with us, you must provide us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password.

2. Services

We agree to provide you with the services you have ordered from us, as described on our website. We will use commercially reasonable efforts to make our services available with a Monthly Uptime Percentage of at least 99.95%, as outlined in our Service Level Agreement (SLA).

3. Payments and Billing

You agree to pay all fees for the services you purchase from us. All fees are due in advance of the service being provided. You may pay for services using the payment methods we support, including credit/debit cards, and bank transfers.

4. Cancellation and Termination

You may cancel your account at any time. We reserve the right to suspend or terminate your account at any time, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

5. Limitation of Liability

In no event shall Simbavault, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. We will try to provide at least 30 days' notice prior to any new terms taking effect.

Contact Us

If you have any questions about these Terms, please contact us: info@simbavault.com.